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Patient Satisfaction Survey

Thank you for choosing Charter Medical Private Hospital for your healthcare needs. We are continually looking at ways to improve our service. We would be grateful if you could complete this short questionnaire to help us improve our service and to ensure your experience with is us is the best it can be.

Monthly Patient Satisfaction Questionnaire Reports are available on this link:

PSS January 2023

 

Quality of care received
Information provided prior to admission/attendance
Communication by Reception/Administration staff
Communication by Nursing staff
Communication by Doctor/Consultant
Communication by other Clinical staff (if applicable)
Staff adherence to Hand Hygiene with alcohol gel or hand washing
Information provided on discharge
Waiting time before operation/consultation (on the day)
Cleanliness of hospital
Signage to hospital
Child friendliness (if applicable)
Quality of catering (Meals on ward or in “The Cup”)
Overall impression of the service

Patient Satisfaction Survey

Thank you for choosing Charter Medical Private Hospital for your healthcare needs. We are continually looking at ways to improve our service. We would be grateful if you could complete this short questionnaire to help us improve our service and to ensure your experience with is us is the best it can be.

Monthly Patient Satisfaction Questionnaire Reports are available on this link:

PSS January 2023

 


Please rate your experience of the following

Excellent Very Good Good Fair Poor
Quality of care received
Information provided prior to admission/attendance
Communication by reception/administration staff
Communication by nursing staff
Communication by doctor/consultant
Communication by other clinical staff
Staff adherence to hand hygiene with alcohol gel or hand washing
Information provided on discharge
Waiting time before operation/consultation (on the day)
Cleanliness of hospital
Signage to hospital
Child friendliness (if applicable)
Quality of catering
Overall impression of the service


Departments & Services
Available services, consultants list, guides and contact details.

Consultants
Consultant profiles, areas of expertise, qualifications and experience.

GP Information
Fast & secure e-referral system in junction with Clan William and Health Link..

Patients & Visitors
Information about COVID 19, admissions, facilities, children as patients.